Botanica Delivery
Services

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Botanica operates its own fleet of vehicles throughout Sydney, Central Coast, South Coast, and parts of country NSW. We also use specialty plant freighters for country and interstate deliveries. We cater for projects of all sizes from small van deliveries to large mature trees that require Hiab crane trucks.

Delivery Terms

Our regular service is from Monday to Friday 7am to 2.30pm, excluding public holidays. Deliveries outside these hours can be arranged and additional fees may apply. Please contact our sales staff for details. 48 hours notice must be given for deliveries that require a specific delivery time.
Payment before delivery is required unless prior arrangements have been made.
Payments on delivery must be made by cash or credit card (Visa & Master Card only).

Please note cheques on delivery will NOT be accepted.

Please note: Due to OH&S regulations, all deliveries are kerb side unless prior arrangements are made. All unloading of plants above 45L require onsite machinery or physical assistance by the receiver. Failure to provide machinery or
assistance on site by the receiver may result in plants not been delivered. This will depend on the nature of the delivery and will be at the discretion of the suppliers driver, A $250 fee will apply to non deliveries and the fee will be passed on to the customer. Other arrangements for onsite assistance can be arranged (charges may apply), please confirm with our sales staff prior to delivery.

Claims due to shortages or damages must be made upon delivery.

View full Terms & Conditions

DELIVERY RATES

(all delivery rates quoted are exclusive of GST)

Sydney Metropolitan Area
Invoice value Per delivery
Over $1000 $80
Under $1000 $120
Central Coast, Wollongong, Blue Mountains
Invoice value Per delivery
Over $1200 $120
Under $1200 $200
Newcastle, Canberra, Hunter Region
Invoice value Per delivery
Over $1200 $200
Under $1200 $340

NSW country & interstate deliveries available, POA.

Delivery of large trees

Delivery of large trees 200L and above may require external freighters, e.g. Hiab crane truck or flat bed trucks, POA.

Order cancellations, fees and charges
Orders picked and loaded onto truck Fee
Repacking fee, order value under $1000 $150
Repacking fee, order value over $1000 $200
Orders in transit Fee
Cancelled fee
(this fee is in addition to the repacking fee)		 $250